Training Overview

Training Workshop Overview

Even the most quality conscious stakeholders are at some stage obliged to deal with disputes. Disputes have the potential to destroy relationships. They also tend to impact on the personal balance of the parties involved and undermine self confidence. Not only legal professionals but also professionals with varied backgrounds need to understand the hidden challenges behind business disputes, and have a clear understanding of out-of-court tools which allow to reach viable solutions. There are well established techniques for approaching disputes out of court. Women have natural features which help them understand and approach these techniques.

By attending this 2-day LEADWomen training course, women professionals will enhance their confidence when faced with dispute resolution by gaining a clear and practical understanding of the rationale of disputes, and of the principles governing mediation and arbitration.

Training Workshop Objectives

By attending this LEADWomen training course, delegates will be able to:

• Identify hidden interests behind a dispute and their potential
• Understand when an out-of-court dispute resolution could be sought
• Recognise the advantages and disadvantages of traditional legal proceedings
• Understand the advantages and disadvantages of mediation
• Identify the advantages and disadvantages of arbitration
• Understand how the above processes are implemented in practice
• Enhance the effectiveness of their work by gaining confidence through problem solving attitudes

Designed For

This LEADWomen training course is designed for aspiring and developing women leaders who what to further their career and personal development.

This training course is suitable to a wide range of professionals but will greatly benefit women who are:

• Managers and leaders who wish to develop their leadership competencies
• Business owners who need to boost their confidence and competence in building and preserving sustainable business relationships
• New team leaders, office managers and supervisors who are responsible for managing and leading teams and need to build on their legal culture
• Experienced leaders seeking to refresh their knowledge of ADR
• Legal managers and jurists who seek a refresher course on ADR that is not limited to a purely legal approach
• Managers with varied professional backgrounds seeking a more effective interaction with legal professionals

Training Workshop Outline

Amongst a wide range of valuable topics, the following will be prioritised:

• Breaking down business disputes by enabling you to identify hidden interests and hidden opportunities
• Enhancement of problem solving skills and self confidence
• Realizing the potential of preserving business relationships
• Why traditional dispute resolution (courts) may not always be the best solution
• Understanding the advantages and operation of mediation and the role of the mediator
• Understanding rapport, the power of emotions and confidentiality in the mediation process
• Asking the right questions – Typology of questions
• Identifying the advantages and operation of arbitration, including the role of the arbitrator
• Interacting effectively with professionals involved with ADR
• Elements of English and European Union law governing mediation and arbitration