Duration: 5 Days
Course Schedule
Why Choose this Training Course?
Many females excel at communication, with natural empathy and intuition to assist on the way. This Managing Project Stakeholders training course covers influencing, convincing, and persuading techniques which are crucial in any project. Stakeholder management is a relationship game and this course works with females to look at how we can play and win this game with ease.
This Managing Project Stakeholders training course considers how to engage with and manage tricky, challenging, demanding, and complicated stakeholders to meet project success. Managing effectively and successfully navigating the complex relationship between these stakeholders is essential for any project professional. Often stakeholders bring in their own interests with hidden agendas, so normalising the differences and achieving consensus for seamless are extremely crucial. The strategic project professional uses the views, interests,s, and attitudes of stakeholders to shape a project at an early stage, keeping support throughout the lifecycle of their project and improving project deliverables down the line.
This LEADWomen course has been designed by a leading female trainer specifically to benefit female professionals, it covers key topics to enable female professionals to thrive in their organizations and become confident and effective communicators and negotiators to enable them to identify and deliver against stakeholders' needs and expectations.
This Managing Project Stakeholders training course will feature:
- Utilising the four pillars of effective communication crucial for any stakeholder relationship
- Controlling difficult conversations without feeling guilty
- Applying collaboration principles via a win-win mindset
- Developing assertiveness to manage relationships
- Resolving conflict and competing priorities
- Managing all aspects of stakeholder engagement
What are the Goals?
By the end of this Managing Project Stakeholders training course, participants will be able to:
- Understand how to identify the stakeholders that can impact your project
- Analyse how stakeholders can impact your project
- Know how to deal with multiple stakeholders with divergent interests
- Understand how to manage stakeholder expectations
- Understand the need to communicate your strategy to the project team, the client, and other project stakeholders
- Contain expectations through effective status reporting and progress meetings
Training Methodology
This LEADWomen training course will be delivered via a practical case study which we will examine in terms of context. Training is provided via individual and group exercises, team working, and presentations. We will focus on competence delivery, producing a variety of stakeholder management plans and strategies to assist in any complex stakeholder relationship. Additional tools include video, best practice methodology tools and techniques, and various stakeholder strategy/ plan templates.
A highly interactive approach is used to encourage engagement.
Who Should Attend?
This LEADWomen training course will benefit women who are in supervisory, managerial or leadership positions in projects, or who support projects through their work. Any lady who wishes to become more influential in the project through improving communication skills and relationship building with stakeholders will benefit greatly. This course is a necessity for women who have to negotiate the choppy waters in projects with colleagues and/ or clients as part of their professional role.
This Managing Project Stakeholders training course is suitable to a wide range of professionals but will greatly benefit:
- Project Professionals involved in Negotiations and client consultations
- Project Engineers / Team Member
- Project Support Services / Project Controls Engineers
- Anyone involved in the Decision-Making Supply Chain
- Commercial Team members
- Strategic Decision Makers/Executives
Course Outline
Day 1:
Understanding the Rules of Engagement & Navigating the Stakeholders Relationship Game
- Understanding the project and objectives
- Identification and categorisation of stakeholders
- Clarifying stakeholder expectations
- The role of management in the stakeholder environment
- Evaluation and prioritisation of interests
- Determination of relevance of stakeholders for prioritisation
- Visualising the stakeholder community
- Stakeholder requirements analysis
Day 2:
Managing Competing Stakeholder's Expectations & Normalising the Differences
- Stakeholder mapping exercise
- Measuring level of commitment to the project
- Understanding what makes them tick
- Aligning stakeholder requirements to business and organisational objectives
- Prioritising stakeholder requirements and expectation
- “Selling” the project
- Maintaining the commitment
- Working with resistance for positive outcomes
Day 3:
Relationship Building with the Stakeholders & Achieving Consensus
- The science and art of communicating effectively as a female in a male environment
- Common communications barriers and filters
- Dealing with organisation politics
- Managing external stakeholders such as suppliers, regulators and the public
- Selecting communication methodologies to get your messages across
- Managing difficult stakeholders
- Managing expectations that cannot be met
- Resolving conflict
Day 4:
Strategies for Confidently, Competently & Skillfully Influencing, Persuading & Negotiating with Stakeholders
- Learning who and how to influence?
- The Elements of Influence
- Different types of influencing strategies
- Push & pull type behaviours
- Tools, skills and behaviours of effective influencing
- Engage stakeholders: building the relationship
- Stakeholder participation and engagement
- Road map to successful influencing
Day 5:
Stakeholders' Rapport Management & Maintaining Execution Harmony
- Use of position, knowledge, or personal power
- Developing rapport
- Personality preferences
- Achieving and maintaining a commitment
- Recognising manipulation and taking positive action
- Establishing and maintaining trust
- Dealing with Challenging Behaviours
- Converting confrontation into cooperation
The Certificate
- LEADWomen Certificate of Completion for delegates who attend and complete the course
